Privacy Policy
Welcome to KÅŒV Cryotherapy! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our ads on Meta platforms (Facebook, Instagram, etc.) and when you submit your details through our forms.
Effective Date: 03/08/2022
1. Information We Collect
When you interact with our ads and voluntarily submit your information (such as name, email, or phone number), we may collect:
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Name
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Email address
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Phone number
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Preferences or selected services
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Referral source (e.g., Meta Ads)
2. How We Use Your Information
We use your information to:
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Contact you about our services, promotions, or offers
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Send you appointment confirmations or reminders
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Personalize your experience and service recommendations
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Improve our ads and customer experience
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We do not sell your information to third parties.
3. How We Protect Your Data
We follow industry best practices to protect your data:
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Secure web forms
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Encrypted storage
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Limited internal access
4. Your Choices
You can:
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Opt-out of communications at any time using the “unsubscribe” link in our emails or by replying “STOP” to SMS
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Request to update or delete your information by emailing us at info@thekov.co
5. Third-Party Tools
Our website may use Meta Pixel and similar tools to measure ad performance and improve targeting. These tools may collect anonymous usage data as governed by Meta’s own policies.
6. Contact Us
If you have any questions, please contact:
KÅŒV Cryotherapy
Email: info@thekov.co
Phone: (786) 877-1404